Importance of Software Development

Software development holds significant importance due to its pervasive nature and its role as a key differentiator in various products, including cars, washing machines, thermostats, and more, especially with the rise of the Internet of Things (IoT).

Here are a few examples illustrating the significance of software development:

  1. Soul Machines utilizes software to create artificial online advisors, enhancing customer service and efficiency. These advisors have human-like faces, expressions, and voices, intelligently and empathetically responding to customer inquiries. By incorporating artificial intelligence (AI) capabilities through IBM Watson Assistant, Soul Machines can develop and deploy such advisors in as little as 8 to 12 weeks, continuously improving them through interactions with users.
  2. To remain competitive, car2go, a ride-sharing service, recognized the need to deliver new features and functions quickly. They transitioned their development operations to a managed-services cloud and adopted a DevOps development model. This approach led to accelerated development cycles, faster time to market, and the ability to scale for future growth.
  3. In the dangerous field of working with electrical power lines, French energy company Enedis collaborated with IBM Garage for Cloud to develop software that enhances safety measures. By instrumenting electrical locks and tags and connecting them to a shared network, stakeholders can track their usage, time, and geo-location. This digital mapping system ensures safety, reduces downtime, and streamlines repairs, and the collaborative development approach through IBM Cloud Garage allowed Enedis to create field-ready prototypes within three months.

In conclusion, the pervasive nature of software development is transforming various industries, driving innovation, and enabling companies to stay ahead in the competitive market. From AI-driven customer service to enhanced safety measures, software plays a crucial role in shaping the future of products and services across multiple domains.